Think + Do » an exploration of mission-driven marketing and design

Favorite Links – May 2014

We’re always in search of fresh thinking on issues that affect nonprofit marketing. Here’s some recent favorites:

Help Me, Please: User Testing, Customer Service, and Treating People Nicely
Interactions

The Most Underrated Skill for Creatives? Empathy
99U by Behance

Facebook’s Dwindling Reach: Stop Whining, Think Differently
Shelly Kramer

Achieving Transformative Scale
Stanford Social Innovation Review